Who we work with at the moment 


Our Promise

What we’re about…


Pioneers in customer centricity

In 2009, we completed our first client project in the field of customer experience management. Today, we have successfully carried out more than 100 customer centricity projects, which makes us highly specialised within this field.

B2B Experts

Our professional focus is on business-to-business companies which operate in a world of long-term and complex customer relationships. We help many different types of B2B companies to be more customer centric.

The right competencies for your needs

We have the right capacity to meet your needs regardless of sector, size and geography. We do not have 100 consultants. Instead, our experts deliver efficiently with a clear emphasis on quality.

Consulting Services

We develop solutions in close collaboration with our customers. Solutions must be meaningful at all organisational levels while also being practical to execute to achieve the desired effect.

Six-step model.jpg

The path to next level of customer centricity


Want to learn more about how Customer Agency can help your organisation?

Background (NEW).jpg