ABOUT

Our team of consultants has more than 15 years of experience in Customer Experience Management. We emphasize personal involvement and engagement in all phases of collaboration – from analysing needs to implementing change.

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Customer Agency is a Danish consulting firm that is specialized in Customer Experience Management. From our offices in Copenhagen and Aarhus, we help a wide range of European B2B companies to optimise their organisations, processes and corporate cultures. Over the past 15 years, we have implemented more than 100 projects and contributed to academic research on customer centricity.

Quick Facts

15+

We have more than 15 years of experience in helping companies to optimise their organisations, processes & corporate cultures.

50+

Our team has advised more than 50 B2B companies of various sizes in different sectors and industries.

90+

We have helped companies to generate customer insights in more than 90 countries.

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Our team

Torben Degn   CEO +45 27 87 78 35  td@customeragency.dk   LinkedIn

Torben Degn

CEO
+45 27 87 78 35
td@customeragency.dk
LinkedIn

Peter A. Jensen   Market Director +45 27 87 78 34  pj@customeragency.dk   LinkedIn

Peter A. Jensen

Market Director
+45 27 87 78 34
pj@customeragency.dk
LinkedIn

Simon Svegaard   Client Director +45 20 12 28 03  sks@customeragency.dk   LinkedIn

Simon Svegaard

Client Director
+45 20 12 28 03
sks@customeragency.dk
LinkedIn

Kirstine Rechendorff   Business Manager +45 22 98 56 15  kre@customeragency.dk   LinkedIn

Kirstine Rechendorff

Business Manager
+45 22 98 56 15
kre@customeragency.dk
LinkedIn

Jens Kristian Rasmussen   Engagement Director +45 27 87 78 33  jkr@customeragency.dk   LinkedIn

Jens Kristian Rasmussen

Engagement Director
+45 27 87 78 33
jkr@customeragency.dk
LinkedIn

Samir Behric   Chief Consultant +45 28 11 18 47  sab@customeragency.dk   LinkedIn

Samir Behric

Chief Consultant
+45 28 11 18 47
sab@customeragency.dk
LinkedIn

Claus Nielsen   Chief Consultant +45 27 87 78 38  clan@customeragency.dk   LinkedIn

Claus Nielsen

Chief Consultant
+45 27 87 78 38
clan@customeragency.dk
LinkedIn

Matias Nilsson   Consultant +45 28 10 56 66  mrn@customeragency.dk   LinkedIn

Matias Nilsson

Consultant
+45 28 10 56 66
mrn@customeragency.dk
LinkedIn

Want to learn more about how Customer Agency can help your organisation?

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